Staycation at Mason Pine Hotel, Kota Baru Parahyangan - Traveling With Husband

Hi there, I'd tell you a story about the water crisis that happened at my home and how I spent a night at Mason Pine Hotel, Kota Baru Parahyangan, Bandung.

Water Crisis At Home
What makes you feel more depressed: power went off or water run dry?
I'd choose water for sure, because when the power went off but we already have enough clean water supply to survive, everything is gonna be okay.

For your information, in our village and district, we do not use water supply from the Regional Water Utility Company (or PDAM in Bahasa) but drill the ground to find the water source. For the past 4 years, everything went well: our water is clean and safe for daily usage. However, things went south since a week ago. Our clean water turned dirty and smelly liquid.

Lucky us, we could escape from reality (the fact that our clean water supply is horrible) for 5 days straight:

• I went to Yogyakarta on Monday and Tuesday, then
• My husband became a trainer in Zest Hotel on Wednesday until Friday. I, as his wife and also his personal assistant, also moved to Zest Hotel with my husband for two days.

But the worst thing just happened a day before: the water completely runs out when my husband was away from home. I can't even flush my toilet when I poo or pee or clean up my dirty house. Sounds horrible enough? LOL

I texted my husband in a hurry to ask for help around 5.30 pm. In the middle of his busy schedule, he managed to reply to my messages and tried to find the solution for his desperate wife. We don't have a specific alternative to our problem until a few hours later. Apparently, there is an empty room in the hotel, where my husband stayed, given to us out of pity. Guess what, my husband told me about it at 9.20 pm!

I was surprised and excited!!

I prepared everything in less than 10 minutes and booked online transportation afterward. Around 9.45 pm, I safely arrived at Mason Pine Hotel, Kota Baru Parahyangan, met my husband to take the key room and went straight to the room on the 4th floor.

Mason Pine Hotel, Kota Baru Parahyangan

This hotel has two lobby: the old lobby and the new one. You have to walk from one lobby to another for 1 minute (will be more if you walk slowly while admiring the hotel's interior design. I'm not joking, this hotel is well designed. I can't help my self but love every detail in this hotel, that was why I spent a few minutes to pass through the hall, LOL.

THE ROOM and Facilities


I stayed in room number 405. This Twin Deluxe Room with 36 m2 has a balcony, flat-screen TV and air conditioning.

 

Other Facilities:

• Spacious wardrobe on the left side as we entered the room
• Safe-deposit box inside the wardrobe
• Telephone
• refrigerator
• 2 pairs of sandal
• Green colored reading chair with a wooden table
• Dressing table that we can use to work
• The bathroom is on the right side of the room, the opposite of the wardrobe that I mentioned before.

The Facilities inside the bathroom are:

• Luxury and wide sink,
• cold and hot water included
• hairdryer
• complete amenities: soap, conditioning shampoo, cotton bud, sanitary bag, toothbrush and paste
• Toilet dan toilet paper
• telephone. Yes, there is a telephone in the bathroom. I don't know the reason why though
• hot and cold Shower
• a pair of towel

Complaint and How They Handle It

Hotel is a business focus on customer service, so the best hotel is one can handle every complaint from its customer in a proper way. My room was very warm (almost hot) and I found room temperature is 27 Celcius. I quickly called housekeeping and explain the issue. I waited with my balcony door widely open to air my room for 10 minutes but no one came.

the balcony door i mentioned, but i didn't have a chance to take a photo when it was opened

I called the housekeeping for the second time, but the line was busy. I called the receptionist instead, but no one picked up. then I called the housekeeping for the last time, a woman answered and I tell her about my complaint and wait again in my room.

A few minutes passed... finally a technician came and checked the air conditioning. The "inspection" is done in less than 3 minutes and ya.. finally I could feel the cold breeze in my room.

After I took a shower and watch some youtube channels, I slept very well until my phone's alarm goes off at 4 am. I wake up just to move to my husband's bed. A little cuddle in the morning will boost your mood all day, won't it? :p

Breakfast at Hotel

I ate breakfast around 7 am without taking a morning shower. Breakfast is on the 1st floor, a lot of people had been there when I arrived. There are many kinds of food served in the restaurant: white bread, cupcake, pudding, cereal, green bean and black sticky rice porridge, chicken porridge, kupat tahu Padalarang (traditional food from west Bandung District), Nasi Liwet (Sundanese traditional food), all kind of salad and sausage, and 5-6 kind of juices.


I took a bowl of choco crunch and cereal with fresh milk and also a chocolate cupcake to wake my soul :D. I continued my breakfast with omelet, beef sausages and orange juices. The interesting thing in Mason Pine, you can enjoy your breakfast time while admiring the view across the hotel.

I spent approximately an hour to enjoy my breakfast before back to my room to take a shower in hope and did some work on my laptop. pssst... I washed my hair two times in the hotel because I'm afraid that the water crisis in my home will last longer than expected, haha.

p.s. sorry, i didn't take many photos when i had a breakfast back then.

...

I finally checked out of the hotel at 00.20 pm :D. I hope someday I can stay another night at this hotel to explore all the hotel's facilities and area.


Regards,
Your Travel Buddy
Susie Ncuss
www.travelndate.com